Shipping & Delivery

Shipping & Delivery

At RenewSpark, we ship quickly, safely, and in full compliance with lithium-ion shipping regulations. This policy covers processing times, carriers, shipping costs, and how returns are shipped.

Processing Times

  • In-stock orders ship within 1–2 business days (Mon–Fri, excluding holidays).
  • Tracked orders receive a tracking email as soon as they ship.

Shipping Method & Cost

  • Orders ship via USPS Ground Advantage.
  • Shipping cost is calculated at checkout based on package weight and destination, and is shown before you pay.
  • Free shipping exception: our 50-pack 18650 and 21700 fish-paper insulator rings ship free by USPS First-Class Mail in a flat envelope. Envelope shipments do not include tracking.
  • All other products are charged shipping at checkout.
  • Lithium-ion cells: ground transport only — no air shipments.

Delivery Estimates

  • Most U.S. orders arrive 2–6 business days after dispatch.
  • Remote or rural locations may require additional transit time.

Where We Ship

  • We currently ship within the United States only.
  • International shipping is not available at this time.

Return & Warranty Shipments

  • Do not send any return without an RMA. Email support@renewspark.com for authorization.
  • Approved returns ship by USPS only to: RenewSpark, PO Box 10174, Westminster, CA 92685.
  • Follow lithium shipping rules: ground service only, terminals covered with tape or caps, each item bagged and cushioned.
  • Include your order number and RMA number inside the box.
  • Full details are in our Returns & Refund Policy and Warranty.

Taxes

  • Sales tax is applied where required by law.

Tracking & Delivery

  • Please allow up to 24 hours for carrier scans to appear on tracked orders.
  • If a package shows “Delivered” but you cannot locate it, check with household members, neighbors, or your carrier, then contact us for assistance.

Address Issues & Delivery Delays

  • Please ensure your shipping address is complete and correct.
  • Items returned due to an incorrect or undeliverable address may incur a reship fee.
  • Weather and carrier delays are outside our control, but we will assist where possible.

Safety Notes (Lithium-Ion)

  • Ship ground only.
  • Protect terminals and cushion cells inside the box.
  • Do not ship punctured, swollen, or leaking cells or packs — contact us first.

Related Policies

Contact

Email: support@renewspark.com
Business address: RenewSpark, 17595 Harvard Avenue, Suite C – 10054, Irvine, CA 92614